Emergency Communication Software

Whether you’re reaching out to 100 people or 100,000 people, you need a reliable, quick and modern system that keeps everyone connected during critical events. With AlertMedia’s emergency communication software, you can ensure everyone gets the messages they need, when they need them.


AlertMedia provides emergency communication software that empowers you to respond and take control in a crisis. The intuitive platform connects you to your workforce, volunteers and clients.

Send photos from the front line, submit updates, call for help, and share location through industry-leading communication capabilities.

Backed by a responsive and experienced customer success team, the AlertMedia platform keeps your workforce, volunteers, and clients informed and safe during a crisis.  

Keep Your People Safe, Informed, and Connected

Protect your business during critical events through the rapid identification of threats and fast, reliable communication to impacted audiences.


Included in AlertMedia’s Emergency Communication Software:

  • Automatic Data Syncs: Easily import data into the AlertMedia system, ensuring employee contact information is always up to date.
  • Conference Call Initiation: Get key decision-makers on a conference call fast with just a few clicks or taps.
  • Dedicated Customer Support: You’ll be assigned a dedicated support contact from the get-go — at no extra cost. AlertMedia’s reliable, highly trained support team is on call 24/7.
  • Dynamic Groups: Quickly identify the right recipients for any notification through targeted groups based on criteria you set.
  • Enterprise Security: With best-practice security policies and a robust technical environment, AlertMedia provides the safest environment for your data.
  • Event Pages: Provide a single online repository for all information related to a specific incident, accessible to your audience.
  • Intuitive User Experience: With no training required for AlertMedia’s modern, intuitive screens, your organization can be up and running within hours.
  • Local Threat Monitoring and Alerts: Proactively protect your business. AlertMedia continuously monitors for threats around the world and calculates their proximity to you.
  • Multi-Channel Notification Delivery: Multi-channel message delivery includes voice calls, SMS text messages, email, mobile app pushes, desktop takeover, and more.
  • Notification Templates: Pre-built templates allow you to send your message in seconds.
  • Reporting and Analytics: Gain data-driven insights. Track, visualize, and evaluate the efficiency of how your organization responds to incidents.
  • Two-Way Communication: Audience communication features include read receipts, surveys, incoming messages, notification replies, and “need help” requests.

View an on-demand product tour to learn more about how AlertMedia can help your organization with emergency communications.


NIA Members Receive the Following:

  • Exclusive 20% discount on AlertMedia communications solutions
  • AlertMedia account manager to assist with setup and provide ongoing support

How to Access this Resource

To get started, visit our partner page and complete the online form. You will need to provide the following information:
• Your Name, Phone, and Email
• Organization Name
• NIA Member ID/Policy Number

If you have questions or need additional information about this resource, contact NIA Member Services at 800-359-6422, ext. 5001, or RMS@insurancefornonprofits.org.