Volunteer Management Software

A nonprofit faces a variety of risks when it decides to use volunteers — and properly managing those volunteers is an essential element of an organization’s overall risk management program. Managing volunteers, however, can be a time-consuming and cumbersome process that relies on paperwork and spreadsheets.


That’s why NIA has partnered with VolunteerMatters to bring our members an exclusive offering of their powerful online volunteer management software.

VolunteerMatters offers nonprofits a comprehensive online platform to help update and streamline that process — allowing you to effectively activate, engage, and manage an extraordinary volunteer program without increasing the administrative workload.

Features of VolunteerMatters include: 

  • Dedicated volunteer portal
  • Multiple plan levels based on organizational size and needs
  • Personalized project catalog
  • Application processes management
  • Credentialing and background checks 
  • Attendance and hours tracking 
  • Volunteer contact database
  • Metrics and reporting
  • Dedicated account manager
  • Live chat support 
  • Online training courses
  • Strategic support & coaching 
  • Automated communications, calendaring, and alerts 

NIA Members Receive the Following:


How to Access This Resource

To begin using your free trial or to learn more about VolunteerMatters, visit our partner page
You will need to provide your five-digit NIA member number to confirm eligibility.

Can’t find your number? Contact NIA Member Services at 800-359-6422, ext. 1727, or memberservices@insurancefornonprofits.org.